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Review on πŸ’ͺ Highly Efficient Kohler K-8304-KS-NA Pressure-Balancing Valve Body and Cartridge Kit with Service Stops for Optimum Performance by Luke Liu

Revainrating 1 out of 5

Maintenance stops were faulty and needed replacing

Don't buy this. When buying a durable part like this I tend to pay more for a high end model. So I got this one that includes maintenance stops after seeing some comments about how keeping the water going could be convenient. First, I've since learned that the scenario will almost never happen in a house, a service stop only makes sense for an apartment building. Second, the split rings holding the maintenance stops were incredibly frustrating to work with. Our original tool to put them together was a bit cheap and we lost 6 rings (after having to buy more) in the wall before buying the best one. Third, the maintenance stopper parts were defective. It took a lot of trial and error to finally get to this, including calling Kohler to get a replacement cartridge and then again to get a replacement from a service center. I was pleasantly surprised when this fixed the problem as I was willing to take the drill to spares to allow water to flow freely through them (viewed from the side, water flows through some sort of nozzle system to get into one of them ). end and one more thing). Overall, me and our plumber spent a lot of time. Kohler's customer service was great, they sent us two replacements with no questions asked.

Pros
  • Pleasant to use
Cons
  • Poorly thought out