The support staff has been amazing! They are always quick to respond and easy to communicate with. I feel like they really care about my business and want to help me grow. There is not much that I don't like about their service, but there are some things that could be improved. I would say that the initial setup was a bit tricky. It took a while to get everything set up and figured out. Once I did, it was very user friendly. Their customer service is great! If you're looking for a partner who will go above and beyond to ensure your success, Facilius is definitely the way to go. They helped us improve our SEO rankings and increase traffic to our website. Our bounce rate went down and sales increased.