Bought a year ago and scolded regularly. First, the container that contains the capsules is very difficult to remove. It only has a small plastic handle that is almost impossible to grab. I often have to use pliers to remove it. It also holds a lot more coffee than other machines. Second, he often distorts capsules instead of brewing coffee. Sometimes forceps are needed to remove the twisted capsule. The net result is many wasted capsules. Thirdly, the red warning light comes on almost every time it is used and there is no way of knowing the problem. When preparing Americano, water is often not added. The above issues are becoming more and more common as time goes by. In addition, the application is poorly designed and difficult to use. I have a pixie device and it has been working fine for over two years. It is not worth buying this device. January 2020: After two years, the machine is much worse, not working most of the time and often destroying capsules without brewing coffee. The descaling program does not work and cannot be reset to the factory settings.
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