The item was fine but they packed it in a lightly lined yellow envelope! Of course, when I picked it up, I could hear the glass moving inside. We needed it for an event so I didn't have time to return it. My sister and I had to remove the glass and take out the pieces from the slide in the wooden part. We then replaced the glass and glued it back onto the piece of wood. Would not recommend ordering from this company! A child would know how to put a glass framed item in a box with wrapping around it!
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