I like that it integrates with our other systems (ERP). It has helped us to improve efficiency in patient flow throughout all of our facilities by automating many processes such as scheduling appointments, tracking orders/meds from order entry through dispensing at each location. The system needs some work - most importantly for me, there are not enough reports available out-of-the box so customization was required which took longer than expected. We have been able to solve problems related to medication safety and compliance across multiple locations.