I'm sure most Tonies boxes provide many hours of educational entertainment for children around the world. Unfortunately the sound box that we bought from amazon.com and then gave to our granddaughter in France cannot be powered by the internal battery. The nearest manufacturer in Germany cannot make an exchange in good faith. So far I am a dissatisfied customer because ToniesBox does not provide a replacement for a defective device. I bought over 25 characters to play on Tonies Box and GrandKids can't watch TV on battery power. Any advice from Amazon?
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