I like how it is easy to use when you are new at this type of software but also has features so advanced users can utilize as well! The only thing i dislike about medsync e-mailing my patients their information from our system would be nice if we could have an option where they receive all appointments in one day instead just 1 per week or something along those lines!! It does help with keeping track better than paper records do which makes me happy because then there's less chance things get lost/forgotten during busy times.