I like that it's user friendly, easy to use with all of my spreadsheets etc., very clear explanations as well! It could have more features but what you get seems good enough at this stage until they add extra functionality later down stream (which will be great!). The customer service we've received from them has been exceptional too so far - always willing/able answer questions promptly without having any hidden agendas or ulterior motives which can sometimes happen in other companies when dealing online over an email platform rather than face2face conversation where there are no filters between parties involved!!