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RiskFree Impact Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Vertical Industry, Financial Services

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Description of RiskFree Impact

Impact is a web-based risk insurance and back office software for the insurance sector.

Reviews

Global ratings 3
  • 5
    2
  • 4
    1
  • 3
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  • 2
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  • 1
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Type of review

Revainrating 4 out of 5

A Platform With Many Great Features That Helped My Business Growth

The best thing about this program was that it has helped me in getting my business up to speed with all of its features, which can be very overwhelming at first glance due some complicated system functions etc.. I also liked how easy everything could become once you get used too! This platform helps us track our clients' claims better by having an easier way tracking who's been paid or not via email notifications as well!! It would really benefit any type o businesses dealing w/claims…

Pros
  • Easy access for anyone within your organization.
  • Ability To manage ALL Clients without needing extra software
  • Ease Of use & accessibility across platforms is great!!!
Cons
  • Sometimes slow loading times

Revainrating 5 out of 5

Impact offers many tools under One Platform

I like that this has everything you need to do your job in one place, it's very easy of use with good navigation throughout all areas (both desktop & mobile). The platform still needs work so adding features would be great! Currently using RFI as my primary tool while also working from home - having someone else handle billing adds time but doesn't feel too burdensome since they are able help me get through some things which we have come across during COVID19 pandemic. Working remotely allows…

Pros
  • Very intuitive layoutEasy integration processEaseful reporting capabilitiesGreat customer service teamHelpfull documentationVery fast response timesGood pricing planA wide variety tools availableAll options required by law
Cons
  • I will keep silent

Revainrating 5 out of 5

Very helpful and knowledgeable staff who really care about their customers

I like that it's user friendly, easy to use with all of my spreadsheets etc., very clear explanations as well! It could have more features but what you get seems good enough at this stage until they add extra functionality later down stream (which will be great!). The customer service we've received from them has been exceptional too so far - always willing/able answer questions promptly without having any hidden agendas or ulterior motives which can sometimes happen in other companies when…

Pros
  • Easy navigation
  • Very accessible for different platforms including computer / mobile device
  • Customer support is quick & efficient if not available personally
Cons
  • Minor Issues