Item looks like what I need, but some materials are damaged. The first time I was wondering if it was a warehouse or a trucking company. No problem. I sent them back and they sent me a new product. The second order arrived in a double box. The outer box was in perfect condition but when I opened it the product box had a hole on the side and was a little wrinkled. When the product was removed I had the same result as the first time! I sent it back - Again! Third time - charm? I hope!