I've had some issues with this. The first one I ordered was the wrong hard drive type (not SATA) so I had to send it back. They responded quickly and sent replacements. The second CD came out a few days later. It looked fine out of the box, so I installed it on my desktop and started my computer (it was the second drive for it). The new drive started clicking and could not be seen by my computer. A quick internet search revealed he was probably dead. I then contacted the seller again and sent it back for a refund. I had no issues with customer service but getting the wrong product followed by a defective product was a huge waste of time. A lot of people seem to have had luck with this, I don't think so, but at least they were quick to respond and easy to work with to fix issues.
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