The best feature is that it's cloud-based so I can access my lab reports anywhere with an internet connection which makes life much easier in case we are not at our office computer or have no network connectivity there. It also has some pretty cool graphing functions like pie charts but sometimes they don't show up right away when adding them if using older versions (like 7). In general though this program works well especially since everything gets recorded automatically into one database where I then just need to organize things later by myself instead having someone else do it every time something happens during experiments. If nothing comes out wrong, great! But occasionally certain features will be missing/buggy and could use improvement such as being able to add more than two graphs per page - usually only 2 pages fit onto 1 sheet anyway, plus other minor issues here &there over several years now without any updates even after contacting customer service numerous.