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1 Level
1328 Review
63 Karma

Review on Upserve by Tay Fair

Revainrating 5 out of 5

Great Customer Service with UpserTown platform

The customer service team have been amazing! They are always quick when responding via email or phone chat which really makes our day easier during busy times where we don't know if they've received messages from customers already that same hour but not replied yet!! Sometimes it takes up too long between orders being placed & processed through their website/app. We're looking at different ways how can improve processes within upsertown as well since currently there's nothing much automated aside from adding new products into cart etc after placing order manually using software like Shopify / WooCommerce integration - no automation here either apart form manual process done once per month after sales reporting period ends.

img 1 attached to Upserve review by Tay Fair



Pros
  • Customer Service is excellent
  • Easy to use interface, easy navigation with product categories easily identifiable in category view for example.
  • Updates happen often (every 3 months) although updates should be more frequent than this especially considering current trends regarding technology development such apps nowadays get outdated very fast e g IOS update every 2 years so things change quickly
Cons
  • Minor Issues