I like that it is easy enough anyone can use this app without having any technical skills in order make changes/cancel service calls etc., It also allows you as an owner (or manager) access from anywhere via phone! Very helpful tool when trying not lose track about who has called what time which contractor did so many things all over town!! Nothing right now but would love more features added such as calendar reminders if someone wants something done say 2 weeks out instead 3 days before reminder comes up.