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78 Karma

Review on ACANOTION Help Desk by Major Callaham

Revainrating 5 out of 5

Great tool to help get everyone involved!!!

I like how easy it was able set up, It's great customer service at no cost after we had so many problems trying other options as well! We are currently looking into creating more reports for our customers but all in one place which would be amazing if this could happen without having an actual developer out there working full time just making sure everything gets added properly or updated when needed!! This really helped us keep track of what each person did within different departments throughout companies and projects etc..

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Pros
  • They make life easier especially now since they created their software program where you can create your tickets right through Microsoft word excel google docs email even text messaging directly thru acanotion instead using
Cons
  • Good but not great