The program was easy enough for our small staff (3) to use with little training or support from the team at capsure HQ as we had hoped it would be! We are able to view who's been inside, when they were there, etc., which helps us keep track of time off so no one has unauthorized visits during work hours without notifying someone first.
There seemed like some lag times sometimes while using the system but I'm sure this can't really be helped since its such a large business owner/client base where you're trying to manage several locations across multiple states. It works well overall though. As an office manager, i am very happy with how simple and helpful this app makes things easier than having people come into my department asking questions about what needs done next.