The ability to create personal messages at your own pace is great for families that are dealing w/ death or illness of loved ones; creating videos as well was nice too because I could see them online so everyone in my family would be able have access easily via computer / phone etc - not sure if it's something they've improved upon but last year after uploading some photos from previous years (for example) we had issues seeing those images when browsing through site again later- maybe just need better bandwidth? Having this service available has been beneficial since having grandchildren who were recently diagnosed & passing away due their illnesses allowed us all comfort knowing there will always remain memories stored here.- being part way into writing eulogy now makes me realize how much time still remains before actually delivering one which can't help make things easier!!