I like how easy it was for me as an administrator/supervisor who didn't have any computer skills or knowledge at all when we first started using this system! The support staff are always willing help us with questions that arise during our day-to--day use; they're also very quick & efficient once you've got them figured out (which can take some time). Nothing really - but if there's anything specific about their product / service please feel free ask away :) It has been great being able fix problems without having someone else come from outside into my office every single week just so i could get answers!!