I love that it allows me access from my phone or computer anywhere in the world! It also has all of our donor information stored so we can easily pull up past correspondence for current campaigns/events as well as previous years' giving history if needed. The interface needs some work but there are updates coming out every few months which helps improve things quickly. We were using an outdated system before this one came around (and they're still working on improving). This allowed us to have more control over keeping track of donations and making sure everything was updated correctly.