Review on Enhance Efficiency with the Traka FF 7 0370 Traka21 Management System by Jerardo Phi

This is a very useful product. Keeps keys organized, traceable, and secure. You can download users for the tenant to a flash drive in case something is lost. However, due to an incorrect factory adjustment, a plastic part on the door broke, which holds the door securely and releases the door when the assigned code is entered. Very easy to replace, but the Traka assembler and manufacturing company told me to buy a whole new unit for $2,000 because they wouldn't provide replacement parts. Very disappointing customer service for such a good device. I'm not sure what to do now.