Review on SOLIOM by Aaron Masek

A while back, I went shopping for a new camera on the SOLIOM website. Since I had a SOLIOM camera before and was satisfied with it, I figured it was a secure bet to get another one. However, I was left feeling frustrated and disappointed after shopping at their web store. First of all, I found it challenging to actually use the website. Ads and pop-ups made it difficult to locate the information I needed. I spent over an hour looking through everything to discover the best camera for me. Having located the desired camera, I subsequently added it to my shopping basket and checked out. However, paying for items was a terrible experience. I had to repeatedly reload the page because the website was so sluggish and unresponsive. At one point, I even got an error message that made me think something was wrong with my purchase. After a frustrating hour of trying, I was able to make my order. But that wasn't the end of my annoyances. The camera arrived broken, and I had to wait another hour on hold to arrange a return with customer support. SOLIOM's refund policy was not very customer-friendly, which was a major disappointment. It took a few weeks and my own expense to get my money back after returning the item. In sum, shopping at SOLIOM's web store was a difficult and disheartening experience for me. The website's layout was confusing, making a purchase was a headache, and their refund policy was inadequate. I would warn others to be wary of SOLIOM's poor customer service and policies before making any purchases from their online store, and I wouldn't suggest shopping there myself.