Header banner
Revain logoHome Page
Evan Austin photo
Tajikistan, Dushanbe
1 Level
728 Review
44 Karma

Review on DreamController by Evan Austin

Revainrating 3 out of 5

DreamController Offers Competitive Prices, but the Company's Customer Service Is Lackluster

DreamController may offer a wide variety of video games, legacy systems, and Xbox systems at values that are comparable to those offered by competitors, but their dedication to providing an exceptional shopping experience for customers falls short. My most recent transaction with the online store left me feeling dissatisfied with the quality of their customer support. When I reached out to their customer support team for assistance, it took several attempts before I received a response, and the product that I received did not match the description that was provided. The response that I eventually received was unhelpful, and it appeared as though they had no interest in resolving the problem that I was having. The inability to get in touch with anyone or receive assistance made for a frustrating experience, and as a result, I ended up sending the merchandise back to get a refund. In general, DreamController may offer attractive prices, but their customer service is in serious need of substantial improvement in order to compete with the services offered by their rivals.

Pros
  • numerous computer game and system options.
Cons
  • Inadequate overseas transport.