I watched the video on how to install it, even before buying it. I was so excited when it arrived that I installed it straight away (along with the SSD drive). The hard drive worked, but this card didn't. Thought I might not have secured the antenna connection (these are very fragile connections and could come loose. Opened up cables again and reconnected. The system still didn't recognize the card. After doing this again, I plugged in the old card and it worked They were willing to send me a new one but couldn't ship their system to my address and wanted to ship it to another address I have on file in another state!I told them to forget it. While I had the old card I found the new drivers from Intel and installed them. When I put the card back on the network it worked now but bluetooth didn't work. I had to download the drivers for it too. One day I'll have THIS all done Seems to work fine Support should have given me advice on the discs, they should have instructions telling me to should load both drivers prior to installation.
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