The customer support team are very friendly, responsive & knowledgeable! I have been using their services since they were founded in 2010 so it's easy for me personally not having experience with other vet billing companies but this one really does stand out from others - great price plan options (even if you're just starting), flexible terms etc all at competitive rates too which makes things that bit easier when looking after your pets health needs over time while taking advantage of interest-free finance offers available as well. No problems yet though we do still need some enhancements / updates made regarding account security/data protection procedures however i'm sure these will be implemented soon enough given how professional everything looks within Vets Billing systems website itself - would highly recommend them anyway :) We use vets billings products mainly because there isn't any extra cost attached or hidden charges associated once purchased through our practice compared eto what comes up elsewhere such has being charged an additional £100 per month.