I've had cutouts for years but I wanted to identify the caller's number and now I need it. Unfortunately I bought it over a year ago so AT&T made me buy a wall mount to hold the phone on the base when hanging as the phone will NOT stay on the base. Yes, I turned the manual dial to the correct position. I doubt a new tab will be an improvement. Portion of 59 cents, $2. Shipping and Taxes 0.04. Of course, if the handset falls off the base, which often happens, it will be registered as busy on all phones in the house, including the cordless ones. I need a wired phone so at least have it in the kitchen. My husband is disabled and if the phone falls off the base without my knowledge no incoming or outgoing calls will be possible and as this is in the kitchen this could happen without either of us knowing. It's also VERY difficult to balance, I rarely touch it. Others have the same problem.
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