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1 Level
795 Review
56 Karma

Review on InnerTrends by Darrin Lucas

Revainrating 5 out of 5

Great platform which provides good Insights

It gives us the insight regarding where our product is being used, the type of content we need to build, and how our product is performing. It is a one-stop-shop for every need we have as part of our company. We have been able to integrate the product with our CRM to give us a single view of our customer data. The tool needs to have more integrations with more CRM platforms in order to make it a one-stop-shop experience. It’s a great tool to use. We have been able to use the insights generated by the tool to improve our products both as a team and as an individual. I like that it's easy to learn, you can get started right away without having any coding experience or using Python/R. The interface for creating dashboards was very intuitive as well! There are some things that could be improved such as adding more fields so we have better flexibility with our dashboard creation process. It allows us to quickly pull together reports from multiple sources and visualize them at once.

img 1 attached to InnerTrends review by Darrin Lucas



Pros
  • Ease
  • Once set up this platform has allowed me access all my customers' information easily.
  • Flexibility + customization options when building visualizations
Cons
  • Almost everything is ok