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InnerTrends Review

6

·

Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Marketing, Conversion Rate Optimization

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Description of InnerTrends

InnerTrends is a data science platform for product teams. We offer deep insights into how customers use your product in order to increase the lifetime value of your users. No need to be a data scientist! All the reports are in plain English, offering you actionable insights so that you can optimize the user acquisition, onboarding, retention and customer engagement!

Reviews

Global ratings 6
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Type of review

Revainrating 5 out of 5

Great analysis for tracking success and problems

The fact that this tool can analyze all my customer interactions with ease, allowing me to see everything at once without filtering through thousands of items. Having it take so much time before showing you results makes it difficult to determine whether or not something has changed since last week/month/year. I would like there to be an option to have more than one year's worth available simultaneously. It also needs to show graphs (bar charts) instead of just tables when analyzing my business

Pros
  • Also seeing where customers are dropping off along your journey is helpful as well.
Cons
  • Nothing

Revainrating 5 out of 5

Great platform which provides good Insights

It gives us the insight regarding where our product is being used, the type of content we need to build, and how our product is performing. It is a one-stop-shop for every need we have as part of our company. We have been able to integrate the product with our CRM to give us a single view of our customer data. The tool needs to have more integrations with more CRM platforms in order to make it a one-stop-shop experience. It’s a great tool to use. We have been able to use the insights generated…

Pros
  • Ease
  • Once set up this platform has allowed me access all my customers' information easily.
  • Flexibility + customization options when building visualizations
Cons
  • Almost everything is ok

Revainrating 5 out of 5

Great tool for data analysis and visualization

I like that it's easy enough so you don't need any training or previous experience, but still has all the bells & whistles required by more advanced tools such as Tableau/PowerBI etc., plus loads of customisable features (including some really cool visualisations). It can be incredibly slow at times - sometimes taking up minutes just loading one page! But this isn’t always down to IT department issues; also when using multiple tabs within an application which are open simultaneously there seems

Pros
  • Also having lots o options available means anyone working together across departments should find something useful regardless fo their specific area
Cons
  • None

Revainrating 5 out of 5

Awesome Tool To Help Make Better Products

The best part about using this tool was that it helped me understand my customer better than I did before, which gave us an advantage over our competitors! It also helps you know what features are most important to them so we can make sure those get prioritized first when building new products or improving existing ones. This software has made working with user research much easier because now all information flows through one place instead of multiple people having different methods (e.g…

Pros
  • Great product
  • Easy integration into other platforms
  • Awesome design & UX very easy to use interface.
  • Very helpful staff in case anything goes wrong during implementation process
Cons
  • There are nuances

Revainrating 5 out of 5

Great way of analysing your visitors

I love that it's easy to get started with, even though you need little programming knowledge. It really helps understand user behaviour and can help us find what our users want or dislike about certain things. There are some limitations, like not being able to see trends over time in different countries. Also there are no mobile apps available yet so you have to rely on desktop only. I would recommend trying it out if you're interested in getting insight into user behaviour. You can easily…

Pros
  • Easy set up
  • Lots Of metrics (engagement/retention)
  • Very friendly support team when using Lizard
Cons
  • Some disadvantages

We have used InertTrends for almost two years now and it has been a great tool for us. It provides insight into how people interact with our website and our products. We have seen improvements after each report as the product team and management team look at the information together. Our experience has shown us that InertTrends will help you make informed decisions about your business and drive more revenue for your company. We love that InertTrends is a service that helps you understand who…

Pros
  • You can create reports very easily and customize them with any color scheme.
  • Has helped us with improving many aspects of our web page and product offerings.
  • Has become a great source for our marketing team to generate new ideas for content creation and marketing campaigns.
Cons
  • Cost of installation and updates is high.