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800 Review
46 Karma

Review on ๐Ÿ” Enhanced Rear Window Glass Gas Lift Supports Springs Struts Arm Shocks for Ford Excursion 2000-2005 with 1.5" Lift by Cameron Aleman

Revainrating 5 out of 5

Great customer service

***Update 02/20.*** The replacement parts have been installed for over a year and continue to work perfectly. 5 stars for a good product and great customer service. **Update December 18th** Received the replacement today, hope to be able to install it this weekend. Changing my rating to 4 stars is simply for excellent customer service. **Updated 12/12** Received tracking information for a replacement kit from a vendor. **Update 12/4** After contacting the company they send a replacement set. Will update again when I get them and they're installed. I installed them in April 2018. In the beginning they were great. The hatch opened quickly and without outside help. After a few weeks they started to slow down. Now that it's cold outside, they barely work. When I pull the handle, I have to pull the sunroof to start opening and then wait (no exaggeration) a full 15-20 seconds for it to open on its own. I will contact the company in hopes of a solution and will update this review.

Pros
  • Great price
Cons
  • I will add later