I like how user friendly this program is, once you figure out what your looking at everything else flows smoothly! There are some things that could be improved upon but nothing major or anything too costly either way we will keep using them until they stop supporting us then i guess its time to switch over as well. It's great having everyone in our department working from home so there isn't any confusion about where someone needs something done etc., We have been able to get more work accomplished with less people than other companies were getting away with when still allowing staff members to come into the building. The benefits include being able to stay productive while also helping others feel comfortable staying safe during COVID19 pandemic lockdown period which has helped morale tremendously!! Our team can now focus 100% towards projects without distractions such as traffic issues coming back after lunch break/walking down halls talking business talk ect.. This software allows me to communicate easily across the globe via video conf.