I like the way it keeps everything organized in one place. There are many different components including patient portal, scheduling, billing, etc. It also makes it easier for me to access all of my information at once. I dislike how sometimes there can be a lag time between when I send an email or fill out a form and when it gets saved into the system. We are using Chirotouch primarily as our electronic health record. The main benefit has been being able to have all of our patient records available at once. This helps us keep track of any changes we need to make throughout the day.