I like most that it has an excellent customer service team who are always willing to help if you have any questions or concerns about your account/s! The best thing i love so far when using this software was being able see all my patient information in one place which makes life easier as well since we're not having multiple files open at once anymore!! Nothing really dislike but maybe could add more features such adding notes etc? It's easy enought now days though there might be some people out their still learning how things work haha just make sure they know what each button does before clicking them :).