I like that it is intuitive, easy to use and has many different features. It also allows me to see what my customers are searching for when they come into our store. This software does not allow you to set up multiple stores within one account which can be very useful if you have more than 1 location/store in your business. If this was an option we would definitely consider using Deep Assist again! We were looking for a way to keep track of all of our leads from various sources including social media, Google ads etc.