I bought this to replace our old hard case. It arrived in retail packaging with lots of pictures for reference. Reading the instructions and reviews will help you get set up easier the first time. Not that it's difficult. After zipping, make sure the flaps are wrapped over the zips and secured with velcro to keep water out. I took this with me on our 1800 mile trip to the beach with luggage. From time to time we would hear a sound of the wind blowing across the loose support fabric. At the bus stop I clipped it to the straps and it stopped. During the night it rained at our first stop and then we drove about 3 hours through the pouring rain. When we arrived everything was bone dry. I love that it folds into a bag for storage so I don't have to drive a week with an empty roof rack.
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