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Pakistan, Islamabad
1 Level
720 Review
33 Karma

Review on TUSA IQ-1204 DC Solar Link Dive Computer - Scuba Diving Wristwatch by Jason Elliss

Revainrating 1 out of 5

Customer Service is severely lacking

I bought this watch for my Freediving daughter for Christmas 2017. She used it several times over a 1 1/2 year period and it jas stopped working. In 2019, she contacted TUSA by phone to see about having it repaired and followed up by email. "I'm having an issue with one of the buttons getting stuck. Additionally, last time I dove w/ the computer, it seemed to be glitching and entering into dive mode before I actually started my dive. I was using it in freedive mode and it was reading that I was 1.5 meters deep while on the surface." They told her it would have to be mailed to China for repair as it couldn't be done in the US and it would take a long time. As it's not working, she wanted it sent and repaired regardless but has not been able to get instructions or support to accomplish this. It was an expensive watch, used not frequently and is seemingly junk now. I would not recommend TUSA.

Pros
  • ‎8.07 x 4.96 x 3.74 inches
Cons
  • Poor Battery Life