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1341 Review
84 Karma

Review on MayaMD by Andrew Dinelli

Revainrating 4 out of 5

Solid appointment booking platform... needs better Customer Service

I love that there are so many options for scheduling appointments (including same day).

img 1 attached to MayaMD review by Andrew Dinelli

It's easy enough if you're not tech savvy but still gives me confidence in it being able do what i need done when needed without having someone else jump into my computer with little training or knowledge of how things work! The only thing about this system at moment would be their lackadaisical support services which could use some improvement from time-to-time as well sometimes taking too long between responses & questions asked can feel like its running out of steam pretty quickly - however once resolved everything seems ok again after few days/weeks go past! Just take your own sweet /ass times before deciding whether they have good customer service etc :) Appointment setting was an issue we were unable solve otherwise using our current software solution until now unfortunately.

Pros
  • The scheduling system for my company we like that its easy enough for our own tech savvy but at the same time it's not too tech savvy for our not tech savvy support tech's
Cons
  • The support services
  • I do not feel like we have a good support services for our current software solution so we have not needed the service as of now however we are in the need