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Switzerland, Bern
1 Level
755 Review
49 Karma

Review on Eastvolt by Jeff Jackson

Revainrating 1 out of 5

Experience with Eastvolt's Online Store Was Annoying

Having dependable power tools is crucial if you regularly work on DIY tasks. I made the decision to give Eastvolt, a business that focuses on power and hand tools for home improvement, a shot. However, I was dissatisfied and disappointed with my encounter with their online store. The website was difficult to browse, first and foremost. It was difficult to locate the precise tools I required, and the search function was unreliable. Even after I eventually located the items I was looking for, the checkout process and payment system were difficult to use. I even had to enter my details more than once, which made the process even more frustrating. I was disappointed with the products' quality when they eventually arrived. They didn't perform as well as I had anticipated and felt flimsy in construction. I had problems with the battery life as well, which made it challenging to finish my tasks quickly. To make things worse, I encountered unresponsiveness and unhelpful attitudes when I tried to contact customer service. I had to go through a lot of hoops during the return procedure in order to receive a refund. Overall, I had a frustrating and disappointing experience with Eastvolt's online shop. The products were of low quality, the website was challenging to navigate, and the customer support was nonexistent. To anyone seeking for dependable power tools for their DIY projects, I would not suggest this company.

Pros
  • Website that is simple to use for internet shopping.
Cons
  • All fine