I love how easy it was to set up our first event! It takes some time getting used to, but once you do, its very user-friendly. Also like all of their products, they have great customer service if there's anything we need help with. They're also really nice people who made us feel comfortable from day one. You can't go wrong by using them. Their support team were awesome as well! We've had problems in the past where other companies weren't able to make things work for us, so this has been amazing. The main thing I would say is just take your time setting everything up. There isn't much technical knowledge needed to use the system, but having someone available to answer questions will be helpful.