I like the fact that it's easy to use and it's great that there is an option for the user to download their records. One of the things I don't like is that it's not as user friendly as it could be. It needs to be more user friendly and need more customization options. Overall, it works great and it is easy to use. It's great that they have an option for the user to download their records. I like that it is a cloud based system. The interface is easy to use, and the program is very user friendly. I do not like that it is not as customizable as I would like. I would like to have more features. It is a great program for the price. It is saving me time and money. It is easy to navigate and use. I am able to keep my patients medical history in one place. It is also easy to keep track of patient appointments and prescriptions.