CENX has helped us in many areas. It has helped in data collection and analysis. It has helped us in creating a dashboard for customer engagement. It has also helped to improve the process of data collection and analysis. The customer support team are very helpful and can help in any area. There is nothing to dislike at this point. I would like to see more tutorials and guides with other areas of CENX. I would also like to see more templates which can be customized. I would recommend CENX to anyone who is looking for a good data collection and analysis tool. It has helped us in finding the gaps in our processes. It has helped us in improving the customer experience.