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CENX Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.3
IT Infrastructure, Monitoring Software

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Description of CENX

CENX empowers network and service operation centers with sophisticated real-time and historical analytics, comprehensive visualization, real-time operations, and closed-loop automation capabilities.

Reviews

Global ratings 3
  • 5
    1
  • 4
    2
  • 3
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  • 2
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  • 1
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Type of review

Revainrating 4 out of 5

Good product, excellent service .: CENX

CENX has helped us in many areas. It has helped in data collection and analysis. It has helped us in creating a dashboard for customer engagement. It has also helped to improve the process of data collection and analysis. The customer support team are very helpful and can help in any area. There is nothing to dislike at this point. I would like to see more tutorials and guides with other areas of CENX. I would also like to see more templates which can be customized. I would recommend CENX to…

Pros
  • Very user friendly interface..Great Customer Support Team..Good documentation available...Easy customization options....Data Collection & Analysis capabilities...Trends Data availability etc..Integrations Available..Analytics tools provided by third party vendors........etc
Cons
  • Tutorials should have been better organized.
  • Dashboard creation needs lot's improvement

Revainrating 4 out of 5

Great visualization tool for WLAN and cable traffic

The dashboard is easy to understand and navigate through. It provides good overview of all devices in your environment (cable or wireless), as well as traffic flows and bandwidth usage over time. Not much for me dislike about it except that sometimes there are errors when I update graphs from another device. Make sure you have enough space before installing this software because it can take up quite some storage space. This allows us to view trends within our WLANs and cable networks at…

Pros
  • Very simple interface, great visualization capabilities with customizable dashboards! Easy access via mobile application too which makes troubleshooting easier than ever!! Great tool if used correctly :)
Cons
  • Sometimes reporting doesn't seem accurate especially network utilization reports

Revainrating 5 out of 5

Fantastic service and product - saves us many valuable resources

The ability to collect data from multiple sources in one place is very helpful for our organization as it makes reporting more efficient than ever before! I like that we can access all of this information at any time without having to wait until business hours are over or when someone else has taken control of their computer/device. There seems to be some issues regarding stability sometimes but nothing too major so far. We have been able to find several errors within minutes after they occur…

Pros
  • Flexible
  • Customizable options (e mails, pop ups)
  • Easy navigation among tabs / forms
  • Search functionThe option not only with different types(1)2 3+4 5+) Of questions5 + Yes No Dropdown lists7 8 10 11 13
Cons
  • Almost never