One of the things in my order was broken when I got it. I contacted ABenkle's customer service department to ask for a replacement, but I got no response. I finally got an answer from them after numerous tries, but it was useless and didn't solve my issues. In addition, I discovered their website to be a little complex and challenging to use. Although they do offer thorough product descriptions and photographs, I had a hard time finding some goods and had to spend more time than I'd have liked looking for what I wanted. I didn't have a good overall experience with ABenkle, and I wouldn't suggest them to others. Even though their products can be of high quality, it's difficult to shop with confidence due to their unreliable customer support and unclear website.