The best thing about this software is that it can be used by anyone who has basic knowledge of computer systems, which makes training very easy to do for new employees or even existing ones as well! I think there are some things in need improvement like better support from customer service team but overall its good product with great features!! It helps us track all our daily activities easily without having too many people involved so we know what exactly needs attention when something goes wrong within an operation area such as cargo loading/unloading etc..