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iPortman Port Operating System Review

2

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Very good

Revainrating 4 out of 5  
Rating 
4.0
Vertical Industry, Marine

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Description of iPortman Port Operating System

iPortman Port Operating System (POS) tracks end-to-end operations handling at a seaport. The solution facilitates vessel operations, berth and pilotage planning and operation, planning and managing all supplementary services and special services provided by the port.

Reviews

Global ratings 2
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  • 4
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Type of review

Revainrating 4 out of 5

Excellent Customer Service and Very Professional

The customer service is outstanding as well! They really care about their clients, which was surprising considering they are relatively new to this industry compared with other companies that I have dealt in contact before them such an ITT or KCB International for example.. There isn't much we don’t like so far but there may be something out of our knowledge base you want advice too? If anyone needs help getting started feel free reach us any time if needed even via email - This will not happen

Pros
  • Relatively easy access without having lotsa different login details.
  • Very smooth operation once set up
  • Good documentation available through intranet portal when setting things together (as usual)
  • Fast turnaround times between approvals/declarations etc....Very nice guys also
Cons
  • Nothing particular...only bad thing maybe being slightly less experienced system

Revainrating 4 out of 5

Great tracking system and excellent Customer Service

The best thing about this software is that it can be used by anyone who has basic knowledge of computer systems, which makes training very easy to do for new employees or even existing ones as well! I think there are some things in need improvement like better support from customer service team but overall its good product with great features!! It helps us track all our daily activities easily without having too many people involved so we know what exactly needs attention when something goes…

Pros
  • Its simple and the best thing is that once you get it, you will never want to leave since it can do everything for you!
Cons
  • For me its lack of user interface is not too pleasing