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779 Review
59 Karma

Review on c4b by Russ Montgomery

Revainrating 4 out of 5

Great Platform For Communications Technology

Very good user interface, it is very clear where they are coming from with their messaging platform or what features you need them to take away most! I really like that there isn't much for me as an end-user - we have everything right here in one place which can be seen by our customers at any given time if needed. Really no problems so far. They seem committed too making sure people who are interested get all of their questions answered without fail (which seems almost unfair!). Good value proposition when considering cost per minute over other platforms out there now including WhatsApp/Facebook etc. Chat support service - We were using multiple providers however none seemed to provide us best results (from experience). With this provider came peace of mind knowing someone was always available whenever they wanted help with anything technical via either email ticketing system or live video link, but also being We are using C4B Chat to communicate with our customers. It is very easy to use and very good when it comes to customer service. When it comes to the chat itself, it is not that great. It is very laggy and sometimes it does not work. But when it works, it is great. We are using it to communicate with our customers. It helps us to be able to answer questions and solve problems in a faster way.

img 1 attached to c4b review by Russ Montgomery

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Pros
  • It is easy to use and very easy to communicate with our customers
Cons
  • But when it works, it is great