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1 Level
744 Review
50 Karma

Review on Snappy by Chris Munns

Revainrating 5 out of 5

Great Customer Service & Excellent Reporting System

The best part of snappy is that it can be used by both internal users as well as external clients. I have been working with snappy for almost two years now and i really like their services and their team. They are always there if you need them. Their support team is very responsive and helpful. There is nothing much to dislike about snappy. If you are looking for an all-in-one solution then snappy is the way to go. As mentioned above they have many features in one place which makes life easier for us. We use snappy for our customer service department and it has helped us a lot in providing excellent customer service to our customers. Snappy is a great tool for our company. It's very easy to use and has a great reporting system. The customer service is also great and very helpful. I wish that it was possible to keep tickets open so that we can keep track of our tickets. It is a great tool and I highly recommend it. We are able to track our tickets and keep track of them. We can also easily add new tickets and add new FAQs.

img 1 attached to Snappy review by Chris Munns

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Pros
  • All In One Solution.
  • Fast Reporting System
  • Easy Management Interface.Snapdy helps me store information without any hassle.It reduces unnecessary paper work because instead using papers, everything will only take up space at my desks..No more files scattered around here or overthere..just put away somewhere safe but still accessible! =)
Cons
  • All fine