I love that it gives me access to everything from my database so easily while working remotely! The reports are great for monthly tracking, etc., as well as creating new ones when needed! Sometimes we need help figuring things out but they have support if you've ever run into any issues before getting back to us! We're trying to make our paperwork easier to use/read through while keeping track of finances more efficiently without having several spreadsheets or accounts within one place. I like the ability to send out newsletters to all our volunteers. I also like the ability to access the data on the web. I do not like the fact that I cannot set up a password for the client. I would like to be able to set up a password so that only certain people can access the client. I would also like to be able to set up a password for the web version. I would like to be able to log in and check the status of our volunteers. I would also like to be able to access the data on the web.