I like how easy it is for me as an owner/operator or manager with little experience in this field because there are so many features that can be used without having someone else's help! The software has been very helpful especially when we were first starting out since our computer was not fully set up yet but now even more than ever before!! There really aren't any downsides at least nothing i have found thus far other then maybe some minor issues regarding updates etc..but these could easily get resolved if you contact customer service they will assist u woth anything needed.
We use DMP mostly just daily operations such scheduling staff payrolls ect.,.