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1261 Review
44 Karma

Review on SympoQ by Dave Rasic

Revainrating 5 out of 5

Great way simplify ticket management across multiple companies

I like that it is easy for me as an administrator of our service provider's account with Sympoq because all tickets are accessible in one place so there isn't any need anymore to go back into each individual client site or email them individually about their issues - they can just log onto symposquare where we have everything posted together! It would be nice if you could filter by priority level but other than this minor issue its great!! They also offer free accounts which allows us access without having monthly fees attached (which was really important when trying to get new clients onboard). We've been able solve many problems since implementing sypmopaq such things being timezone differences between different countries/time zones etc., getting work orders out quicker due too less manual processes involved & more automated ones created via API request made within app itself rather then creating through website manually. Also has.

img 1 attached to SympoQ review by Dave Rasic

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Pros
  • Easy way from managing customer information, complaints along side ticket statuses across multiple servers easily visible at once using single portal..Very intuitive platform especially used alongside web interface provided directly inside browser window instead off full page popups / separate pages altogether..Can update server info very quickly compared before now no longer requiring lengthy admin login process every few weeks only needing simple click here link sent straight away upon user creation allowing quick entry of basic contact details required
Cons
  • Zero