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1327 Review
53 Karma

Review on eDispatches by Brian Whitmore

Revainrating 4 out of 5

Great Customer Service Platform, Highly Recommend

The speed of response is very fast! I have used other options for my business but they were slow at best so far as responding in an actual time frame was concerned (my customers are impatient!).

img 1 attached to eDispatches review by Brian Whitmore

Sometimes it can be difficult getting your dispatcher's attention because there may not always seem like much work going on with them when you first log into the system. It takes some practice before things get easier though once that happens everything else falls right back into place quickly enough too! We've been able to respond more efficiently than ever now thanks to this software - our customer service has improved tremendously since we started using it last year/year ago!!

Pros
  • Very easy interface
  • Easy access from phone or computer screen.
  • Ease if use, no complicated steps involved just click here etc.etc..easy stuff :)
Cons
  • Nothing really comes immediately up top mind