I love that you can customize your POS to fit your needs! The customer service is amazing as well! Their support team is always willing to help when needed. They are constantly updating their software so it's easy to use and user friendly. It takes time to learn how everything works but once you do they make things super simple. There isn't anything i dislike about this product at all. We have been able to streamline our entire restaurant operations with one platform which has made life easier than ever before.